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Privacy Policy

Fantero Privacy Policy

This Privacy Policy applies to the website which is operated by Freemarket (Switzerland) GmbH. We have created this privacy policy in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for the Fantero site.
By using the Fantero site and accepting the User Agreement you also agree to this Privacy Policy. If you do not agree to this Privacy Policy, you must not use the Fantero site. The terms "We," "Us," "Our," or "Freemarket" includes Freemarket (Switzerland) GmbH and our affiliates.

1. What information do we collect?

The following terms and conditions are applicable to those wishing to become members of these sites and wanting to

  1. Freemarket collects your information when you register on the Fantero site and when you visit Fantero pages.
  2. Personal Information: We may collect the following types of personal information in order to provide you with the use and access to the Fantero site, services and tools, and for any additional purposes set out in this Privacy Policy:
    • Name, and contact information, such as email address, phone number, mobile telephone number, physical address, and (depending on the service used) sometimes financial information, such as bank account numbers;
    • transactional information based on your activities on the sites (such as buying, selling, item and content you generate or that relates to your account), billing and other information you provide to purchase an item;
    • personal information you provide to us through correspondence, chats, or shared by you from other social applications, services or websites;
    • additional personal information we ask you to submit to authenticate yourself if we believe you are violating site policies (for example, we may ask you to send us an ID to answer additional questions online to help verify your identity);
    • information from your interaction with our sites, services, content and advertising, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.
  3. Aggregate Information: Freemarket collects non-identifying, general, generic and aggregate information to better design our Web site and services.
  4. Non-Personal Information: Freemarket may collect non-personal information as you use Fantero. When you use the site, Freemarket, third-party service providers (e.g. Google Analytics), and partners may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address.
  5. We may combine some Non-Personal Information with the Personal Information we collect. Where we do so, we will treat the combined information as Personal Information if the resulting combination may be used to readily identify or locate you in the same manner as Personal Information alone.

2. How do we store your information?

We use hosting provider Amazon Web Services, therefore your information may be transferred to and stored on servers in various locations both in and outside of Switzerland. Freemarket maintains control of your information. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorisation controls.

3. How do we use your Information?

  1. When you use the Fantero site, we may request certain information. Freemarket does not share any of your personally identifiable or transactional information with any person or entity, other than as set out in this policy. No other third party receives your personally identifiable information or other transactional data except for those with whom you have transactions and share that information. The information we collect is used to improve the content of our web site, used to notify consumers about updates to our web site and for communications, such as customer service.
  2. Communications: We may send you a welcome email to verify your account and other transactional emails for operational purposes, such as billing, account management, or system maintenance. You may only stop those emails by terminating your account. We may also send you promotions, product announcements, surveys, newsletters, developer updates, product evaluations, and event information or other marketing or commercial e-mails. You can opt out of receiving these email communications from Freemarket at any time by unsubscribing using the unsubscribe link within each email, or emailing us to have your contact information removed from our email list or registration database.
  3. Marketing: You agree that we may use your personal information to tell you about our services and tools, deliver targeted marketing and promotional offers based on your communication preferences, and customise measure and improve our advertising. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email.
  4. We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes (including direct marketing purposes) without your permission. We may use and share Non-Personal Information for our marketing purposes, including, without limitation, marketing on other websites. For example, we may use the information to control the number of times you have seen an ad, deliver ads tailored to your interests, and measure the effectiveness of ad campaigns. You can prevent us from tailoring our ads to you on other websites by deleting your cookies (see below).

4. Sharing your Information

  1. We disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. As stated above, we do not disclosure your personal information to third parties for their marketing purposes without your explicit consent.
  2. We may disclose personal information to our related bodies corporate and third party suppliers and service providers located overseas for some of the purposes listed above.
    We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
  3. We may disclose your personal information to entities located outside of Switzerland, including our related bodies corporate, located in the Philippines, Singapore, Australia, Canada and the UK.
  4. We may share aggregate data with advertisers and other third parties. Freemarket uses industry-standard encryption technologies when transferring and receiving consumer and transaction data exchanged with our site.

5. Cookies

  1. Cookies are pieces of data assigned by a web server that uniquely identify the browser on your PC. Freelancer uses cookies called "persistent" cookies to enable the site to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. Cookies also enable our systems to gather information about your navigational patterns through the site. You have the option to disable cookies at any time through your browsers. We may also store your website activity in cookies which may be used by third party vendors, including Google, to serve ads based on your behaviour on our website.
  2. The third party vendors (e.g. Google Analytics) may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page
  3. If you access our Services with your login credentials from a social networking site (e.g., Facebook or Twitter) or if you otherwise agree to associate your Freelancer account with a social networking account, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. For example, Facebook may share with us your friend list, birthday, information about the interests of you or your friends or other personal information, in order to help us establish your account, tailor services to you and find other current or potential site users that you know. We may add this information to the information we have already collected from you via other aspects of the Site. You are also subject to the social networking site's terms of use and privacy policy. We use the OAuth (open authorisation) protocol to enable us to access this information without collecting your password when you agree allow another application to access your account information.

6. Accessing and updating your Information

You can update your information through your account profile settings. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it.
Additionally, You may request access to any personal information we hold about you at any time by contacting us at Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you have any concerns about the accuracy of your information or any privacy complaints please contact us at

We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.

Changes to our privacy policy

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. Please review it regularly.

This privacy policy was last updated on 24th March 2014.